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Tech · Field guide

Air-gapped LLM deployment playbook

How to ship useful AI when the customer environment is disconnected, tightly controlled, or intermittently connected.

Reference material NIST SP 800-53 security controls, Google SRE Workbook, and Anthropic agent evals.

What “air-gapped” means for FDEs

In practice, this usually means one of three constraints:

  • No outbound internet from runtime environments.
  • Strict inbound package / artifact review gates.
  • Intermittent sync windows to a less-restricted zone.

Your job is to preserve utility under those constraints, not to bypass them.

Architecture pattern (minimal viable)

  1. Control zone: reviewed model/prompt/tool artifacts are built and signed.
  2. Transfer channel: one-way, auditable import into the restricted network.
  3. Execution zone: inference, retrieval, and tool calls run fully inside boundary.
  4. Observation zone: logs/metrics exported as sanitized summaries.

Non-negotiable controls

  • Signed artifacts and reproducible builds.
  • Strict model/version pinning and rollback inventory.
  • Prompt/template change control (treat like code releases).
  • PII-aware logging with redaction-at-source.
  • Least-privilege tool access and command allowlists.

Update strategy without internet

  • Bundle model + tokenizer + runtime dependencies as versioned release units.
  • Maintain a release manifest with hash, reviewer, and environment compatibility.
  • Use staged rollout: lab enclave → pilot operators → production units.

Evals before each import

Don’t import a model update into a restricted environment without a local eval gate:

  • Groundedness / citation correctness on customer-like data.
  • Task success on mission-critical workflows.
  • Latency and resource envelope under expected concurrency.
  • Safety checks for policy-violating instructions.

Operational runbook (Day-2)

  • Model regression incident flow and rollback trigger.
  • Prompt rollback + feature-flag map.
  • Capacity burn dashboard (GPU/CPU/memory).
  • Quarterly “restore from scratch” exercise.